Resources
What we learn building software and automation for clients, written down so you can apply it yourself. Articles are free. Toolkits are the same judgment as a worksheet you can buy.
Articles
All articles
HospitalityThe room with the bad view deserves an honest listing
A flaw that rules a room out for one guest may not matter at all to the next. Clear descriptions let travelers make that call, and give search tools more facts to work with.
OperationsThe next demand signal may be outside your hotel
Bookings tell you what has already reached the hotel. Events, flights and news can tell you what is about to arrive.
BusinessCompliance software has an urgency problem
A buyer can agree the risk is real and still put off the purchase. The commercial work is turning that concern into a funded piece of work someone owns.
ParksThe QR code is not the experience
A family and a couple can visit the same attractions and want very different days. Better routes and content that changes may matter more than another layer of technology.
Toolkits
All toolkitsToolkit
The 6-Question Automation Check
Find the tasks worth automating, and catch the ones that will quietly fail, send the wrong thing, or waste your weekend
Toolkit
Get Paid Before It Hurts
Deposit rules, stop-work terms, payment reminder emails, and escalation prep for owners who invoice after the job